User Manual - Huerto Son Tugores

INTRODUCTION AND GENERAL ISSUES

Welcome to Huerto Son Tugores. This vacation rental house, in the heart of the island of Mallorca, near the mountains and the sea, offers the vision of a calm Mallorca. It is located in the village of Lloseta. The house is about 30 minutes from Palma and 40 minutes from the airport by car.

It has a vacation rental license number ETV/12184 for 9 places.

The house is distributed in two floors. On the ground floor there is the laundry, the pantry, the kitchen with a living room, a double room with two single beds (room 1-Naranjo), a double room with a large bed (room 2-Limonero), a bathroom (bathroom 1) and a spacious living room. On the first floor there is a double room with a double bed (room 3-Almendro) with an en-suite bathroom (bathroom 2), a double room with two single beds (room 4-Olivo) with an en-suite bathroom (bathroom 3) and a single room (room 5-Algarrobo).

The house has a porch area with a large outdoor terrace with terrace furniture for 8 people, a ping-pong table and an area to hang clothes. Next to the porch there is a barbecue.

The house has one of the largest freshwater pools-ponds in the region (approximately 15m x 14m), where you can enjoy a rest area with pool furniture with views of the Sierra de Tramuntana.

In the outdoor area there are three covered parking spaces, of which two have a lockable door.

The house has plenty of space for long walks.

We hope you have a pleasant stay.

GPS location

39º 42’ 29.6568’’ N

2º 52’ 38.0791’’ E

Helpline

For any information, you can contact María Eugenia Ramón Santandreu (+34 645044791) and Jaime Ramón Santandreu (+34 696677095).

Keys

When you arrive, you will receive a key to the house and a remote control to open the barrier of the farm. For your safety, we recommend that the barrier is always closed.

House entrance and security alarm

The entrance of the house is under the porch and leads to the kitchen. Just to the right is the house’s security alarm system. Upon entering you have to turn off the alarm. To turn off the alarm, press the green button and then press the password that will be provided upon arrival.

We advise you to connect the alarm when you leave the house. To connect the alarm you have to press the red button and press the password that will be provided upon arrival.

Documentation of interest

In the drawer of the kitchen furniture that is next to the television you will find a folder with all the documentation of the house: the user manual, the house rules and the instructions for the electrical appliances.

In the folder you will also find:

A satisfaction survey. Your opinion will help us to improve our service.

A claim sheet for consumption and a claim sheet for tourism, as well as the informative note on their possession.

GPS location

39º 42’ 29.6568’’ N

2º 52’ 38.0791’’ E

Helpline

For any information, you can contact María Eugenia Ramón Santandreu (+34 645044791) and Jaime Ramón Santandreu (+34 696677095).

Keys

When you arrive, you will receive a key to the house and a remote control to open the barrier of the farm. For your safety, we recommend that the barrier is always closed.

House entrance and security alarm

We advise you to connect the alarm when you leave the house. To connect the alarm you have to press the red button and press the password that will be provided upon arrival.

Documentation of interest

In the folder you will also find:

A satisfaction survey. Your opinion will help us to improve our service.

A claim sheet for consumption and a claim sheet for tourism, as well as the informative note on their possession.

Home inventory

Low level

Laundry: a table, a washing machine, a cabinet, a chair, a storage unit.

Pantry: a table, a refrigerator, a freezer and two shelves for pantry.

Kitchen: a television, a table set with five chairs, a sofa set and two armchairs, two chairs, two side tables and a refrigerator.

Bedroom 1-Naranjo: two single beds, a buit-in wardrobe, a chest of drawers, a bedside table and two chairs.

Bedroom 2-Limonero: a double bed, a wardrobe, two bedside tables and a mirror.

Bathroom 1: a stool, a shoe cabinet, a towel cabinet and a wall-mounted cabinet.

Living room: a set of sofa and two armchairs, a television, a table for the television, two rocking chairs, three Majorcan-style storage units, a cabinet-display cabinet, a table-stretcher, four side tables and a wall clock.

First floor

Room 3-Almendro: a double bed, a buit-in wardrobe, two bedside tables, a desk, a chest of drawers, a mirror and two chairs.

Room 4-Olivo: two single beds, a buit-in wardrobe, a table-stretcher, a chair, a comfortable chest of drawers and two bedside tables.

Room 5-Algarrobo: a single bed, a wardrobe, two chairs, a desk, a bedside table.

Bathroom 2: a stool.

Bathroom 3: a stool.

Terrace

A set of table and chairs for eight people, a ping-pong table and a clothes stand with pegs.

Pool area

Two loungers and two chairs.

Emergency situations

Emergency numbers

Emergency number 012

National Police 091

Local Police 092

Civil Guard 062

Ambulance 061

Firefighters 085

Endesa (electrical

faults) 900 84 99 00

Electrical blackout

In case of running out of light, it is advisable to check the electrical panel if any differential has gone down, in which case, it is advisable to raise it. The panel is located behind the kitchen door to access the pantry and laundry.

You will find a lantern above the fireplace.

In case of flooding

In case of flooding, it is advisable to lower the differential ‘Coladuría Motor agua’ of the electrical panel.

In case of fire

In case of fire, you will find a fire extinguisher on each floor. On the ground floor it is placed next to the electrical panel and on the first floor you will find it in the access area to bedroom 4.

Stopcock

The butane gas stopcock is on the terrace in front of the kitchen protected in a cupboard.

Medicine cabinet

You will find a first aid kit in the closet of the bathroom on the ground floor (bathroom 1).

INFORMATION FOR THE USE OF THE HOUSE

Wifi

The house has Wi-Fi. In the main room you will find the Wi-Fi decoder where you will see the password written down.

Hot/cold air conditioning devices

The house is equipped with hot/cold air conditioning devices. They can be used with the controller.

Kitchen

The kitchen is gas. The gas bottle is located inside the small room under the porch, with the corresponding spare bottle.

Oven

The oven is electric. To turn on the oven you have to move the knob. You must select the type of cooking and the temperature.

Televisions

There is a TV in the kitchen and one in the living room. They can be used with your controller.

Washing machine

The washing machine is in the laundry. To turn it on, press the ‘on/off’ button. Then you have to select the program you want and press the ‘play’ button. When the wash is finished, press the ‘puerta’ button.

Hot water thermos for bathrooms

The three bathrooms have electric thermos to enjoy hot water. The property will leave them plugged in. We advise you not to unplug them and you will always have hot water.

OTHER USEFUL INFORMATION DURING YOUR STAY

Supermarkets and shops

You will find several supermarkets and shops in Lloseta. A few kilometers from Lloseta you will find the city of Inca where you will have more services: restaurants, bars, shops, supermarkets…

Bakeries and patisseries

Forn de Baix:

C/ Església, 8

07360 Lloseta

971 51 41 07

Plaça Mallorca, 1

07360 Lloseta

971514145

Forn Can Pistola:

C/ Guillem Santandreu, 53

07360 Lloseta

971 51 41 00